Loyalty program

Book rooms on the official website, accumulate nights, get discounts and privileges.

Save your data in your Guest Account on our website and get your own membership number.

Guest Account
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Base

Discount 2%

* Number of nights 0

  • The discount rate for accommodation is 2% (only for open prices)
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Silver

Discount 5%

* Number of nights 20

  • The discount rate for accommodation is 5% (only for open prices)
  • Free late check-out before 14:00 (if possible)
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Gold

Discount 10%

* Number of nights 40

  • The discount rate for accommodation is 10% (only for open prices)
  • Free late check-out before 14:00 (if possible)
  • Room upgrade (if possible)**
Only nights spent on bookings made on the official website are counted

**The upgrade of the room category directly depends on the occupancy of the hotel and the availability of rooms of higher categories on the day of arrival of the guest. The Reception staff will do everything possible to upgrade the room category to a higher one.

 terms and conditions of the loyalty program

Achieving statuses is possible by accumulating nights when staying in Reservations made through the official website of the Hotel, reservations made on third-party sites are not included in the accumulated nights.

The status privileges of a loyalty program participant apply only to the participant himself, without the right to transfer to third parties, regardless of the number of rooms booked by him, and are available only if the reservation is made on the official website http://www.siberia-hotel.ru

To get the status, you need to dial the required number of nights. Your status is automatically upgraded by one level.

To account for the nights spent, the guest must personally stay at the hotel and pay for their stay using any available payment method.

Regardless of the number of rooms booked and paid for by a guest participating in our loyalty program, only the room where this guest participant lives is taken into account to count the nights that affect his status in the future.

Cancellation or suspension of membership of a loyalty program participant at the initiative of the Company can be completely immediately unilaterally without written notification of the guest, if there are reasons or suspicions that:

  • the guest committed an act contrary to the current legislation;
  • behaved in an inappropriate, abusive or threatening manner or engaged in fraud;
  • reported false information to gain privileges;
  • participated in any fraudulent or illegal activity related to the Loyalty program.

All privileges, offers and services of the Loyalty program are conditional on their availability and may be changed by the Company at any time without notice. The Company may terminate the Loyalty program partially or completely at its discretion.